Pakistan Telecommunication Company Limited
Pakistan Telecommunication Company is a national company whose job is to provide telephone and internet services to people all over Pakistan. Today many companies are working in this field but PTCL’s status is in this field. It’s like the backbone. The company was once wholly owned by the government of Pakistan but due to incompetence and wrong decisions of the governments, today 26% of its shares have been transferred to a private company and 12% to the public. There was a strong protest from the people because giving such institutions to the private sector was an abuse of the people. Private companies do business for the benefit of the people…
They move forward by looking at the revenue, not the need. Therefore, due to strong protests, the privatization of this institution could not go beyond a certain limit. 62% of the shares of this company are still owned by the government of Pakistan, so in practice, it is still a state-owned company…
The invention of the telephone is credited to Alexander Graham Bell, who built the first telephone in 1876. About six or seven years later, on 28 January 1882, Major Bering, a member of the Council of Governors of India, announced the establishment of telephone exchanges at three locations in India, at Calcutta, Bombay, and Madras. The Calcutta Exchange was renamed the Central Exchange and was installed in the Public Works Department building. There were a total of 93 lines in this exchange. This exchange operated through the operator and the operator would connect to the other line at the request of the owner of one line. Phone numbers came much later. The first automatic phone was installed in 1914 in Shimla…
At the time of partition, there were a total of about 82,000 phones in India and Pakistan of these, more than 12,000 (12,346) calls came from Pakistan. This department was initially attached to the Department of Posts and Wires. Thus the telephone became part of the Pakistan Postal and Telegraph Department (Telephone and Telegraph Department) which came into existence in 1949 in 1962, it was renamed Pakistan Telecommunication and became an independent corporation. At present, about 2,000 exchanges are operating across Pakistan with buildings worth trillions of rupees, and the company is providing landline phones, internet, and telecommunication infrastructure across Pakistan…
A mobile phone company called Ufone is also part of it. Among other mobile service providers, Jazz tops the list with 70 million customers, followed by Telenor with 50 million and Zong with 40 million. PTCL is the fourth and last company with 20 million customers, which is unfortunate. Despite being a basic and extensive telecommunication infrastructure, PTCL is unable to provide internet in most parts of Pakistan. The PTCL relies heavily on the landline, but in today’s situation, it is a sinking ship…
Landlines around the world are running out. The UK recently announced that it will end its traditional landline by 2025, as new digital reforms will allow all homes and businesses to have access to the Internet for phone calls…
In the next five years, PTCL’s landline in Pakistan will naturally run out. But unfortunately, institutions like our PTCL are not ready to deal with the situation. Of course, its internet is excellent, but its staff performance and behavior are in no way compatible with modern style and principles…
I have personally been a victim of this bad style and poor performance. I have PTCL internet. It went smoothly for many months. Six or seven months ago, the line broke down. Despite two and a half months of trying, it was not correct…
There was some difficulty in that, but even if those difficulties were removed, the line could not be straightened out. The bill, however, is constantly coming. For the first two or three months, I paid with hope, but now I am not paying. I will be considered a defaulter permanently whether I am at fault or not. Nowhere in the world does a company not provide you with services but insist on receipt…
But PTCL does it and is not willing to admit a mistake. My internet has been down for the last six or seven months. PTCL also has the record but due to their indifference, it seems that there is no other solution now except court proceedings…
In such a situation, government officials must compel PTCL, like other companies around the world, not to receive any payment if a service provided to a person is delayed for a long time. Many companies that do not improve their staff behavior, despite all the advantages, flop…
Many of the world’s best cars failed in some areas because their after-sales service failed. PTCL also fails despite having an excellent structure because their after-service is ineffective. Its staff is not cooperative, it does not care about the people, they work on their own. Despite the involvement of the private sector, PTCL seems to be a purely governmental entity in terms of behavior. Institutions and their employees do.
Comments 0
Comment on